Edinburgh agency wins three national ESTAS awards in 20th year
Malcolm Brown, Catriona Smith, Phil Spencer and Kat Usher. Credit - Simply Photography
Tenants and landlords have put Arden Property Management at the top of Scotland’s letting agency rankings, awarding the Edinburgh-based business three honours at the national ESTAS Awards as it marks its 20th year.
Arden won Gold for Best Letting Agency in Scotland in both the landlord and tenant categories. It was also named Best Letting Agency in Edinburgh, covering Sales, Landlords & Tenants.
The awards ceremony took place in London on Friday. Unlike awards decided by judging panels, the ESTAS results are based entirely on verified customer reviews. More than 300,000 landlords and tenants across the country voted in this year’s awards.
The latest recognition follows an earlier ESTAS award for Arden this year: Best in Postcode for the EH10 area. The agency is celebrating two decades in business, during which it has successfully let 10,500 properties.
Catriona Smith, Senior Partner at Arden, said: “We are thrilled with this triple win. We pride ourselves on a personable, professional, and people first approach, and having our clients judge our performance makes this recognition extra special.“
She said the awards marked the anniversary and thanked the agency’s community for its support. “This success is the perfect way to mark our milestone 20th anniversary year. In the last two decades we have successfully let 10,500 properties and built a strong reputation for trusted service. We’re over the moon to receive this recognition in our 20th year, and couldn’t be more grateful to our community for their support. We look forward to continuing to nurture our relationships with our landlords and tenants as we move into 2027, here’s to the next 20 years.”
Simon Brown, Founder of The ESTAS, said the awards recognised the importance of personal service in property. “The property industry is, and always will be, a people business. Technology may help us streamline processes, crunch data, and even predict the market, but it can’t replace empathy, trust, or the human touch that defines our profession which is what The ESTAS Awards are all about”
Arden is a female led business. Its three awards recognise its work with landlords and tenants in Edinburgh and across Scotland, as it enters its next year of operation.
