Heal’s Opening Times & Store Locations: The Complete Guide
Everything you need to plan a visit — from the legendary Tottenham Court Road flagship to the newest stores in Bath and Islington.
Britain’s Most Storied Furniture Retailer, Now in Eight Locations
There are few names in British retail with the staying power of Heal’s. Founded in 1810 by John Harris Heal on Rathbone Place in London — initially as a feather-dressing and mattress business — the brand has spent more than two centuries quietly shaping the way Britain lives. It moved to its current home on Tottenham Court Road in 1818 and has not left since, establishing the street as the natural address for anyone serious about design-led furniture in this country.
Today, Heal’s operates a growing network of stores across the UK, from its sprawling London flagship to concessions in historic department stores in the north of England and a relatively new outlet in Oxfordshire. Whether you are making a pilgrimage to the iconic building on Tottenham Court Road or popping into a Fenwick concession in York, knowing exactly when each store opens — and closes — is the difference between a productive day out and a wasted journey. This guide covers every Heal’s location currently operating in the UK, with opening hours, addresses, and everything worth knowing before you visit.
Heal’s Opening Times by Store
Opening hours vary between locations, with some stores following their host building’s schedule. Always check the individual store page at heals.com/stores before making a special trip, as hours can change around bank holidays and seasonal sale events.
Tottenham Court Road — Flagship Store
Address: The Heal’s Building, 196 Tottenham Court Road, London, W1T 7LQ
Phone: 020 7636 1666
Monday – Saturday: 10:00 am – 7:00 pm
Sunday: 12:00 noon – 6:00 pm
Nearest Tube: Goodge Street (Northern line) or Tottenham Court Road (Central & Northern lines). The store operates across the ground floor and basement, connected by three statement staircases. The British Museum is a five-minute walk; Oxford Street is around ten minutes.
Bath — New Store
Address: Bath city centre — see heals.com/stores/bath for the full address
Opened: Late 2025
Monday – Saturday: 10:00 am – 6:00 pm
Sunday: 11:00 am – 5:00 pm
Heal’s first store in the south-west of England, bringing the full design range to one of the country’s most visited cities. Confirm hours around bank holidays directly with the store.
Kingston upon Thames
Address: Kingston town centre — see heals.com/stores/kingston for the full address
Monday – Saturday: 10:00 am – 6:00 pm
Sunday: 11:00 am – 5:00 pm
One of Heal’s longest-running locations outside London, Kingston has been a fixture for south-west London shoppers for decades.
Bicester Outlet Store
Address: Bicester Avenue, Oxford Road, Bicester, OX25 2NY
Opened: November 2024
Monday – Saturday: 9:30 am – 6:00 pm
Sunday: 11:00 am – 5:00 pm
Heal’s first dedicated outlet format, located within the Blue Diamond Garden Centre. A 6,000 sq ft space carrying cancelled orders, returned pieces, and overstocked items at reduced prices — covering sofas, beds, lighting, and home accessories.
Redbrick Mill, Leeds
Address: Redbrick Mill, Bradford Road, Batley, WF17 6JF
Monday – Saturday: 10:00 am – 5:30 pm
Sunday: 11:00 am – 5:00 pm
Set within the award-winning Redbrick Mill complex in Batley, this store has served Yorkshire design enthusiasts since 2005. The atmospheric Victorian mill setting makes it worth the visit in its own right.
Fenwick Newcastle — Concession
Address: Fenwick, 39 Northumberland Street, Newcastle upon Tyne, NE1 7AS
Monday – Saturday: 9:30 am – 6:00 pm
Sunday: 11:00 am – 5:00 pm
A dedicated Heal’s concession within Fenwick’s flagship Newcastle store. Hours follow Fenwick’s own schedule — always check Fenwick’s current trading hours before visiting.
Fenwick York — Concession
Address: Fenwick, 1–2 Davygate, York, YO1 8SB
Monday – Saturday: 9:30 am – 5:30 pm
Sunday: 11:00 am – 5:00 pm
Heal’s lower-ground floor showroom within Fenwick York, featuring contemporary furniture, lighting, and homewares. Hours follow Fenwick’s overall store schedule.
Islington Pop-Up
Address: Islington, London — see heals.com/stores/islington-pop-up for the current address
Opening hours: Variable — check heals.com/stores for the latest schedule.
Heal’s Islington pop-up is an evolving format with hours that may change. A great opportunity to experience the brand in a fresh north London setting.
Good to Know Before You Visit
Live Chat: Heal’s offers live chat with in-store specialists, available seven days a week from 9:00 am to 8:00 pm — useful for stock queries before making the journey.
Phone: Call 0333 212 1915 for product advice and sales.
Bank Holidays: Hours across all stores typically vary on bank holidays. Always check heals.com/stores for the most current information.
Dogs welcome: Heal’s welcomes dogs in all its stores — keep them on a lead and ensure they are on their best behaviour.
Click & Collect: Order online and collect from your nearest store. Details at heals.com/click-collect.
The Tottenham Court Road Flagship: Worth Going Out of Your Way For
Even among Heal’s loyal customer base, the Tottenham Court Road store occupies a special place. The Grade II*-listed building at 196 Tottenham Court Road has been the brand’s address since 1818, making it one of the longest-standing retail locations in British history. After a major refurbishment completed in 2023 — which doubled the shop frontage to approximately 100 metres and expanded the total retail space to over 49,000 square feet — the store now operates across the ground floor and a reinstated basement, the two levels connected by a striking new staircase designed by furniture designer Matthew Hilton.
It joins two historic staircases that have become landmarks in their own right: Cecil Brewer’s extraordinary spiral, designed in 1919 and now illuminated by a bespoke Bocci chandelier, and the Lenscrete staircase added in 1936 by Sir Edward Maufe. These three staircases, spanning over a century of British design, are reason enough to visit even before you have considered what to buy.
The Bicester Outlet: Heal’s at Lower Prices
Opened in November 2024 at Bicester Avenue in Oxfordshire, Heal’s Bicester outlet represents something new for the brand. The 6,000 sq ft space carries a rotating selection of cancelled orders, returned items, and overstocked pieces at genuinely reduced prices. Sofas, beds, dining tables, lighting, and home accessories from across Heal’s range and its partner brands appear here — making it a rewarding destination for design-conscious shoppers who want the Heal’s aesthetic at a more accessible price point.
The store opens earlier than most Heal’s locations — from 9:30 am Monday to Saturday — aligning with the Blue Diamond Garden Centre’s own trading hours. It is located on the Oxford Road, well signposted from the A34 and with ample parking on site.
New for 2025–2026: Bath and Islington
Heal’s has been quietly growing its store network. The opening of a full store in Bath in late 2025 gave the south-west of England access to Heal’s complete range for the first time, bringing designer furniture, lighting, and homewares to one of the country’s most architecturally celebrated cities. The Islington pop-up, meanwhile, adds a second London footprint beyond Tottenham Court Road, experimenting with a more agile retail format.
Concessions at Fenwick: Heal’s Meets Department Store Heritage
The Fenwick concessions in Newcastle and York bring together two institutions with genuine British provenance. Fenwick, founded in Newcastle in 1882, shares something of Heal’s commitment to quality and considered retail. The Heal’s concessions within Fenwick stores offer a curated selection of furniture and homeware — a more edited range than the full-service flagship, but a well-chosen one.
Both concessions occupy lower-ground floor showroom spaces and feature lifestyle zones designed to help visitors picture pieces in a real home setting. As with any department store concession, hours follow the host store’s schedule, so check Fenwick’s current trading hours rather than assuming they align exactly with standalone Heal’s times.
Planning Your Visit: Getting the Most from a Heal’s Store
A Heal’s store is best approached as a destination rather than a quick stop. The range is broad — sofas, beds, dining furniture, storage, lighting, rugs, kitchenware, bathroom accessories, and an extensive gifts and homeware offering — and the full scope of what’s available rarely reveals itself in a hurried browse. Allow at least an hour at a full-service store, more if you are making decisions about larger furniture pieces.
If you are visiting with a specific project in mind, Heal’s offers an Interior Design Service across multiple locations. This is a personalised, consultative service worth enquiring about when you arrive. Free fabric swatches can also be ordered online before your visit — particularly useful when deciding between upholstery options for a sofa or armchair.
Frequently Asked Questions
What are Heal’s opening times at Tottenham Court Road?
The Heal’s flagship store on Tottenham Court Road is typically open Monday to Saturday, 10:00 am – 7:00 pm, and Sunday, 12:00 noon – 6:00 pm. Hours may vary on bank holidays — check heals.com/stores/tottenham-court-road for the latest.
How many Heal’s stores are there in the UK?
As of 2026, Heal’s operates eight locations across the UK: the flagship on Tottenham Court Road, a store in Bath, Kingston upon Thames, the Bicester outlet, Redbrick Mill Leeds, Fenwick Newcastle, Fenwick York, and an Islington pop-up.
What are the opening times for Heal’s Bicester outlet?
The Bicester outlet opens Monday to Saturday, 9:30 am – 6:00 pm, and Sunday, 11:00 am – 5:00 pm. These hours align with the Blue Diamond Garden Centre and may vary on public holidays.
Is there a Heal’s store in the north of England?
Yes. Heal’s has a full store at Redbrick Mill in Batley, Leeds, plus concessions within Fenwick in Newcastle and Fenwick in York.
Can I get to Heal’s Tottenham Court Road by public transport?
Very easily. Goodge Street station (Northern line) is directly adjacent to the store. Tottenham Court Road station (Central and Northern lines) is under ten minutes on foot.
Does Heal’s have an interior design service?
Yes. Heal’s Interior Design Service is available in store and online at heals.com/interior-design-service.
Are Heal’s stores open on Sundays?
Yes, all Heal’s locations open on Sundays with reduced hours. Most stores open 11:00 am – 5:00 pm. The Tottenham Court Road flagship opens 12:00 noon – 6:00 pm. Fenwick concessions follow their host store’s Sunday schedule.
Does Heal’s offer Click & Collect?
Yes. Order online and collect from your nearest store. Full details at heals.com/click-collect.
Are Heal’s stores dog-friendly?
Yes — dogs are welcome in all Heal’s stores. Keep them on a lead throughout your visit.
When was Heal’s founded?
Heal’s was founded in 1810 by John Harris Heal, originally as a feather-dressing and mattress business. The company has been headquartered on Tottenham Court Road since 1818, making it one of the longest-standing retail addresses in Britain. It is currently owned by Wittington Investments.
Store hours correct at time of publication (June 2026). Always verify current opening times at heals.com/stores before visiting, particularly around bank holidays. Heal’s customer services: 0333 212 1915.
